You Could Be Owed Thousands by Amazon
Amazon loses, damages, and overcharges FBA sellers constantly — and most of it goes unclaimed. We audit your account, identify every discrepancy, and file the claims. No upfront cost. You only pay when we recover money for you.
Amazon Errors Are Common. Most Sellers Never Claim What They're Owed.
FBA sellers are entitled to reimbursements for inventory Amazon loses, damages, or handles incorrectly — but Amazon doesn't proactively reimburse you. You have to file a case. And with hundreds of potential discrepancy types across months of transactions, it's nearly impossible to catch them all manually.
We automate the audit and claims process — recovering money that's already rightfully yours, with zero risk to your account health and no upfront cost.
6 Categories Amazon Owes Sellers Reimbursements For
These are the most common — and most commonly overlooked — sources of unclaimed reimbursements in FBA accounts.
Lost Inventory in FBA Warehouses
Amazon misplaces or loses inventory in its fulfillment centers more often than sellers realize. You're entitled to reimbursement — but you have to claim it.
Damaged Units Never Reimbursed
When Amazon damages your FBA inventory during receiving, storage, or fulfillment, they owe you compensation. Many of these cases go unclaimed because sellers don't know they exist.
Overcharged FBA Storage & Fulfillment Fees
Amazon sometimes miscalculates product dimensions and weight, resulting in higher pick-and-pack or storage fees than you should be paying. These overcharges add up significantly over time.
Customer Returns Never Restocked or Credited
When a customer returns an item and Amazon fails to restock it to your inventory or issue a credit, you're owed reimbursement. This is one of the most commonly overlooked categories.
Inbound Shipment Discrepancies
When Amazon receives fewer units than you shipped, you're owed the difference. Short shipment claims are time-sensitive and often expire before sellers notice them.
Refunds Issued Without Inventory Returned
Amazon sometimes refunds your customer before receiving the returned item — and if the item never comes back, you're still owed compensation. These cases are easy to miss without a systematic audit.
How We Recover Your Money
A systematic 5-step process — fully managed, Amazon-compliant, and ongoing.
Full Account Audit
We audit up to 18 months of your FBA transaction history — identifying every category of discrepancy, overcharge, and unclaimed reimbursement.
Case Documentation
We prepare all documentation required for each case type — following Amazon's exact case submission formats to maximize approval rates.
Case Submission
We submit reimbursement claims directly through Seller Central, monitoring each case and responding to Amazon's requests to keep claims moving.
Recovery & Reporting
Approved reimbursements land directly in your Seller Central account as credits. We send you a full recovery report with every case resolved and every dollar recovered.
Ongoing Monitoring
New discrepancies appear every month. We continue auditing and filing on an ongoing basis so you never leave money on the table again.
Frequently Asked Questions
How much money might Amazon owe me?
It varies significantly by account size, FBA volume, and how long you've been selling. Most FBA sellers we audit recover between $2,000 and $20,000+ — some significantly more. The only way to know is to run the audit.
Is this process safe and compliant with Amazon's Terms of Service?
Yes — 100%. We file claims only for legitimate discrepancies through Seller Central's official case management system. We never use third-party software that violates Amazon's TOS or risks your account health.
What does it cost?
Zero upfront. We work on a contingency basis — we only charge a percentage of what we successfully recover for you. If we don't recover anything, you pay nothing.
How far back can you audit?
Most claim types can be filed going back 18 months. A few categories (like inbound shipment discrepancies) have shorter windows — which is exactly why starting sooner rather than later matters.
Do I need to give you access to my Seller Central account?
Yes — we need read-only access to your account reports to perform the audit. We use a secure third-party access method that doesn't require sharing your login credentials directly.
How long does it take to see the first reimbursement?
Typically 30–60 days from the time we begin filing cases. Amazon's response times vary by case type, but most straightforward cases resolve within a few weeks.
Start Your Free FBA Reimbursement Audit
No upfront cost. No risk to your account. We only charge when we successfully recover money that Amazon owes you. Book a call to get started.