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Amazon Owes You Money! Claim Your Rightful FBA Reimbursements
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If you're an Amazon seller, you’re part of a massive marketplace with over 10 million registered sellers offering more than 564 million products to 300 million active customers. A significant 73% of these sellers use Fulfillment by Amazon (FBA), allowing Amazon to stock and ship their inventory. However, this convenience comes with its challenges, especially regarding lost, damaged, or mishandled inventory.
In this comprehensive guide, we'll explore how to get the money Amazon owes you! But first of all, let’s find out the answer to the most burning question:
Why Amazon Owes Money?
The marketplace owes 99% of FBA sellers money. Accidents and mistakes are inevitable at Amazon's fulfillment centers due to the high volume of products shipped daily. If Amazon or a carrier loses or damages your FBA-registered product and doesn’t replace it within 30 days, you’re entitled to file a reimbursement claim.
When it comes to recovering money from lost or damaged inventory, there are a few things sellers should keep in mind:
1. Amazon Reimburses Sellers for Lost, Damaged, or Missing Inventory
Amazon FBA reimbursements are generally split into 3 main categories:
- Lost inventory, which happens when Amazon:
👉 Adds your inventory incorrectly to another seller’s account.
👉 Loses items in transit between warehouses.
👉 Misplaces items during order fulfillment.
- Damaged inventory, which happens when Amazon:
👉 Damages items during order fulfillment.
👉 Damages items when returning them to the warehouse.
- Missing inventory, which happens when Amazon:
👉 Doesn’t reconcile all units when receiving shipments at the warehouse.
👉 Loses items in transit, which is especially common with small-parcel shipments.
👉 Adjusts stock levels according to incorrect inventory information.
2. Amazon Doesn’t Tell Sellers About the Money It Owes Them
Every day, items get lost or damaged in the warehouse, in transit, or during order fulfillment. Maybe the item isn’t scanned.
Maybe it’s credited to the wrong seller’s account. Either way, Amazon takes responsibility… but ONLY if you ask them.
You have to head to Amazon Seller Central to let Amazon know you’ve discovered a discrepancy, provide the necessary evidence, and submit a claim through the official channels.
3. Amazon Does NOT Punish Sellers for Claiming Reimbursements
Some sellers shy away from claiming reimbursements because they fear retaliation, such as a ban on their stores or other severe punishment.
As long as you follow Amazon's rules and file your claim through the right channels, you shouldn't have any trouble.
How to Check for Unclaimed Amazon Reimbursements
It might seem like a hassle, but recovering reimbursements can be simple if you follow these steps:
1. Identify Reimbursement Type
Amazon reimburses for lost or damaged inventory, customer return issues, overcharged fees, fulfillment center errors, destroyed inventory and missed promotional credits.
2. Check Eligibility
Log into Seller Central, go to Reports > Fulfillment > Payments Reports > Reimbursement or Transaction Reports to check for discrepancies.
3. Determine Amount Owed
Use the Inventory Adjustment Report or Transaction Details/Reimbursement Report to see what Amazon owes you.
4. File a Claim
If eligible, file a claim for reimbursement.
Here are 7 Practical Tips for Maximizing Reimbursements:
1. Regular Inventory Checks: Review inventory reports on Amazon Seller Central to identify discrepancies.
2. Document Shipments: Keep detailed records of shipments, including tracking numbers and packing lists.
3. Understand Policies: Familiarize yourself with Amazon’s FBA reimbursement policies.
4. Monitor Adjustments: Pay attention to inventory adjustments made by Amazon.
5. Prompt Claims: File claims within Amazon’s specified time frame, typically 18 months.
6. Provide Evidence: Include all necessary documentation when filing a claim.
7. Automate your Amazon FBA reimbursements and get your money back with ease.
Sign up today for a FREE AUDIT and discover how much Amazon owes you.
Take control of your profits and make sure you're getting every dollar you're entitled to!
What Happens IF Amazon Denies Your Claim?
If Amazon denies your reimbursement claim, don’t be discouraged.
Here’s what to do:
1. Review the Denial Reason: Understand why your claim was rejected.
2. Gather Additional Evidence: Collect shipment records, photographs, or customer communications.
3. Check Amazon’s Policies: Ensure your claim aligns with their guidelines.
4. Contact Seller Support: Provide additional evidence and seek clarification.
5. Escalate the Issue: Request a review by a higher-level support team if needed.
6. Use Amazon’s Forums: Seek advice from other sellers.
7. Refile the Claim: With more documentation, refile your claim.
8. Seek Professional Help: Consider using an Amazon reimbursement service.
Why Amazon Sellers Should Apply for a Reimbursement Service?
Many sellers are unaware of the significant amounts of money they are entitled to due to Amazon's mishandling of inventory.
There were cases where Amazon sellers recovered over $198,000. FBA Reimbursement services can help you identify and recover these funds, which can be a substantial boost to your bottom line.
You can also apply for reimbursements alone. But, if you choose intelliRANK for FBA Reimbursements:
1. You’ll Save Time and Effort: The process of identifying discrepancies and filing claims can be time-consuming and complex. Reimbursement services handle this process for you, allowing you to focus on other critical aspects of your business.
2. Access More Expertise and Accuracy: Reimbursement service providers have specialized knowledge and experience in navigating Amazon’s reimbursement policies and procedures. They can file claims more accurately and efficiently than most sellers.
3. No Upfront Costs: Most reimbursement services get paid a percentage of the recovered funds. No upfront costs, and the service only earns when you do.
4. Access Comprehensive Reporting: We provide detailed reports and insights into your inventory management, helping you understand where losses are occurring and how to reduce them in the future.
5. Get More Peace of Mind: Knowing that professionals are handling your reimbursement claims gives you peace of mind. You can be assured that you are not leaving any money on the table due to unclaimed reimbursements.
6. Focus on Growth: With the reimbursement process taken care of, you can focus on scaling your business, improving your products, and enhancing customer satisfaction without worrying about Amazon’s reimbursement process.
Applying for a reimbursement service allows you to maximize your revenue, minimize losses, and efficiently manage your inventory, contributing to the overall growth and success of your business.
Don’t Leave Money on the Table
Many sellers are unaware of the money Amazon owes them. Recovering reimbursements can be straightforward if you know where to look and how to file claims.
FBA fees and reimbursements are critical aspects of managing a profitable Amazon selling business. By understanding how to check for unclaimed reimbursements and minimizing FBA fees, you can significantly boost your profitability.
Don’t let Amazon keep what’s yours! Sign up for a FREE audit today to discover how much Amazon owes you and take back what the marketplace owes you!
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